The support guy then proceeds to explain that he can cancel my subscription but not give me a refund.
after the website itself had already given me a clear sign that the service was canceled. This is when I look at my email looking for the email I trew on the bin and to my surprise it was yet ANOTHER confirmation step. Select the subscription you want to cancel and then select. For Android, open the Google Play app then select Menu > Subscriptions. I open a chat with their support line, the guy is polite enough, I explain the situation, he asks me if I can provide a screenshot of the confirmation email. Tap on a subscription to cancel your subscription. Today, to my surprise I check my email and I see a receipt from Nordvpn. Later on I saw an email from Nordvpn, but didn't even open it as I considered that I did what I had to do there, and that email ended up in the bin. At this point I'm like "ok, that's done." and I moved on to whatever task I was busy with. I found it quite "amusing" that when you're canceling, the design of the website is made in a way that the "Stay safe, don't cancel" button looks like the button you'd press to continue onwards - It's highly visible and blue, and located on the bottom right corner of the page.Īfter those two dodgy steps, I got a screen stating (I don't recall exactly how it was worded) that the service was canceled but I could still use it until the 5th of February. So, yesterday I went on to cancel my subscription of nordvpn's service.
0 kommentar(er)
